Terms of Service
Please read these terms carefully before using our services
Last updated: November 11, 2025
Welcome to WhyCrete! These Terms of Service ("Terms") govern your access to and use of our website why-crete.com and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Services.
Acceptance of Terms
By using our Services, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into these Terms
- All information you provide is accurate and current
- You will comply with all applicable laws and regulations
Use of Services
Permitted Use
You may use our Services for lawful purposes only. You agree to use the Services in accordance with these Terms and all applicable laws and regulations.
Prohibited Activities
You agree NOT to:
- Use the Services for any illegal purpose
- Violate any international, federal, provincial, or state regulations
- Infringe upon or violate our intellectual property rights
- Transmit any viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm another person
- Impersonate any person or entity
- Scrape, copy, or reproduce our content without permission
Bookings and Payments
Booking Process: When you make a booking through our Services, you enter into a contract with the tour operator or service provider, not directly with WhyCrete. We act as an intermediary platform.
Prices: All prices displayed on our website are in Euros (€) unless otherwise stated. Prices are subject to change without notice. The price charged will be the price displayed at the time of booking confirmation.
Payment: Payment must be made using the methods specified on the booking page. You agree to provide current, complete, and accurate payment information.
Confirmation: A booking is confirmed only when you receive a confirmation email from us or the service provider.
Cancellations and Refunds
Cancellation and refund policies vary by tour operator and service provider. The specific cancellation policy applicable to your booking will be displayed during the booking process and in your confirmation email.
General guidelines:
- Cancellations made more than 7 days before the tour date may receive a full refund (subject to operator policy)
- Cancellations made 3-7 days before may receive a partial refund
- Cancellations made less than 3 days before may not be eligible for refund
- No-shows are not eligible for refunds
For cancellations or changes, please contact us as soon as possible. Refunds will be processed within 7-14 business days.
Intellectual Property
The Services and their original content, features, and functionality are owned by WhyCrete and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written permission. Our trademarks and trade dress may not be used without our prior written permission.
User Content
If you submit reviews, photos, or other content ("User Content") to our Services:
- You retain ownership of your User Content
- You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your User Content
- You represent that you have all necessary rights to grant this license
- You agree that your User Content does not violate any third-party rights
- We reserve the right to remove any User Content that violates these Terms
Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING:
- The accuracy, completeness, or reliability of information on our website
- The availability of tours or services
- The quality of tours provided by third-party operators
- Uninterrupted or error-free operation of our Services
You use the Services at your own risk.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHYCRETE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Personal injury or property damage arising from your use of the Services
- Actions or omissions of third-party tour operators
- Force majeure events (natural disasters, pandemics, political unrest, etc.)
Our total liability to you for any claims shall not exceed the amount paid by you for the specific service in question.
Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by WhyCrete. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services.
Indemnification
You agree to defend, indemnify, and hold harmless WhyCrete and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Services, violation of these Terms, or violation of any third-party rights.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Heraklion, Crete, Greece.
Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
Contact Us
If you have any questions about these Terms of Service, please contact us: